Warranty Information

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The Paran Warranty Promise

We understand that purchasing a new home is a big commitment, sometimes accompanied by anxiety over warranty issues and the commitment from the builder to getting items fixed. This has all been handled for you through our Paran Warranty Promise. Paran Homes is a member of one of the strongest national warranty companies, RWC. RWC Warranty is available in GA and TN but each program is tailored to comply with the guidelines for each state.

RWC Home Buyer Warranty

Paran Homes had to undergo an extensive screening process that analyzed their experience and financial stability to become an RWC member. To maintain their high-quality standards in the building industry, RWC conducts careful inspections not only of our work but also the subcontractors we choose.

As a savvy homebuyer, you should only consider buying a home from a builder who offers a warranty from RWC. You will have the satisfaction of knowing that The Paran Promise outlines warranty obligations that are clearly defined in writing and backed by a strong warranty insurer. Paran Homes will enroll your home in the warranty program at the date of closing.

RWC Warranty is available in TN and NC but each program is tailored to comply with the guidelines for each state. Contact Us for more info.

Heritage Pointe Front House Shot

Perks of the Paran Promise

Perhaps the most important benefit of our program is that from the date of closing you will have structural coverage on qualified defects after your purchase. Secondly, the warranty is instantly fully transferrable, increasing the resale value of your home. And all of this warranty coverage is paid for by Paran Homes.

The structural defect warranty from RWC offers the best in coverage and protection. It is your responsibility to read the warranty and understand it. Call us with questions about any part of the warranty you do not understand: structural defect coverage for load-bearing components; 1 full year Material & Workmanship warranty provided by Paran Homes.

Paran Quality

Emergency Contact Numbers

After business hours or on weekends or holidays, contact the trade or appropriate utility company directly using the emergency numbers below.

After Hours Emergencies
(Georgia)

Plumbing

Creekwood, High Shoals, Seaboard Junction, Traditions of Braselton
Northwest Plumbing
770-941-5421

 

Oakleigh Pointe
Chasteen Plumbing
470-553-9418

Electrical

Creekwood, Seaboard Junction, Traditions of Braselton
Copper Electric
678-482-0322

 

High Shoals – West Electric
770-445-1080

 

Oakleigh Pointe – IES Electric
678-546-3314

HVAC

Creekwood, High Shoals, Oakleigh Pointe, Seaboard Junction, and Traditions of Braselton
Greater Atlanta HVAC
470-562-8122

After Hours Emergencies
(Tennessee)

Plumbing

Walter Hill Plumbing
615-890-9013
*Voicemail message required for after-hours call.

Electrical

IES Residential, Inc
615-679-0680

HVAC

American Heating & Cooling
615-383-3072

Phase 3 Corporation
Office: 615-750-2290
Service: 615-519-8443

Warranty Portal

 

Please click here to submit a claim through the warranty portal. If this is an after-hours emergency, please refer to the list of emergency contacts above.

Warranty Portal

Request Warranty Handbook