Warranty Information

Submit A Warranty Request Emergency Contacts
PH | Piedmont Side Car Entry

The Paran Warranty Promise

We understand that purchasing a new home is a big commitment, sometimes accompanied by anxiety over warranty issues and the commitment from the builder to getting items fixed. This has all been handled for you through our Paran Warranty Promise.
Paran Homes is a member of one of the strongest national warranty companies, RWC.

RWC Warranty is available in TN and NC but each program is tailored to comply with the guidelines for each state.

Warranty Request

If you have any questions or if you are experiencing any difficulties with your new home, please contact the Paran Homes Warranty Department at warranty@paranhomes.com or call 470-554-3951.

Submit A Warranty Request

RWC Home Buyer Warranty

Paran Homes had to undergo an extensive screening process that analyzed their experience and financial stability to become an RWC member. To maintain their high-quality standards in the building industry, RWC conducts careful inspections not only of our work but also the subcontractors we choose.

As a savvy homebuyer, you should only consider buying a home from a builder who offers a warranty from RWC. You will have the satisfaction of knowing that The Paran Promise outlines warranty obligations that are clearly defined in writing and backed by a strong warranty insurer. Paran Homes will enroll your home in the warranty program at the date of closing.

RWC Warranty is available in TN and NC but each program is tailored to comply with the guidelines for each state. Contact Us for more info.

Heritage Pointe Front House Shot

Perks of the Paran Promise

Perhaps the most important benefit of our program is that from the date of closing you will have structural coverage on qualified defects after your purchase. Secondly, the warranty is instantly fully transferrable, increasing the resale value of your home. And all of this warranty coverage is paid for by Paran Homes.

The structural defect warranty from RWC offers the best in coverage and protection. It is your responsibility to read the warranty and understand it. Call us with questions about any part of the warranty you do not understand: structural defect coverage for load-bearing components; 1 full year Material & Workmanship warranty provided by Paran Homes.

Paran Quality

Emergency Contact Numbers

After business hours or on weekends or holidays, contact the trade or appropriate utility company directly using the emergency numbers below.

After Hours Emergencies
(Georgia)

Plumbing

Randal Lowe Plumbing: (770) 423-1660

For the following communities: Chestnut Farms, Kingsland, Kirkview, Magnolia, Millwood Farms, Oakleigh Pointe, Silver Springs, Sweetwater Landing, and Sweetwater Townhomes

Northwest Plumbing: (770) 941-5421

For the following communities: Gladstone, Heritage Pointe, Lakes at Franklin Goldmine, Seaboard, The Springs at Chateau Elan, Woods of Midvale, and Traditions of Braselton.

Electrical

IES: (678) 546-3314

For the following communities: Chestnut Farms, Gladstone, Kingsland, Kirkview, Lakes at Franklin Goldmine, Magnolia, Millwood Farms, Oakleigh Pointe, Seaboard, Sweetwater Township, and Traditions of Braselton.

 Copper Electric: 678-482-0322

For the following communities: Creekwood, Seaboard, and Traditions of Braselton.

West GA Electric: 678-414-5103

For the following communities: McKenzie Chase, Oakridge, Creekwood, and High Shoals

Heating & Air Conditioning

Greater Atlanta HVAC: (470)-562-8122

 

After Hours Emergencies
(Tennessee)

 

Plumbing

Walter Hill Plumbing: 615-890-9013

Electrical

 IES residential, Inc: 615-679-0680

Sarah.Culpepper@ies-co.com

HVAC

American Heating & Cooling:
615-383-3072

Service@americanheatingandcooling.com

Appliances

Ferguson: 615-904-2918

Roofing

Bulldog Roofing: 615-796-3368

Office@bulldoghi.com

For standard warranty requests please refer to your warranty introduction guide. If you are unable to locate your copy you may request another by sending an email to warranty@paranhomes.com

WARRANTY REQUEST

Please contact us here with any warranty inquiries and we’ll get back to you as quickly as possible.

    First Name*

    Last Name*

    Email Address*

    Best Contact Phone Number*

    Street Address*

    City*

    State*

    Subdivision*

    Closing Date*

    Lot Number (if possible)

    Warranty Claim 1

    Room/Location 1

    Claim 1 Responsibility

    Warranty Claim 2

    Room/Location 2

    Claim 2 Responsibility

    Warranty Claim 3

    Room/Location 3

    Claim 3 Responsibility

    Request Warranty Handbook