Warranty Information

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The Paran Warranty Promise

We understand that purchasing a new home is a big commitment, sometimes accompanied by anxiety over warranty issues and the commitment from the builder to getting items fixed. This has all been handled for you through our Paran Warranty Promise. Paran Homes is a member of one of the strongest national warranty companies, RWC. RWC Warranty is available in GA and TN but each program is tailored to comply with the guidelines for each state.

Warranty Request

If you have any questions or if you are experiencing any difficulties with your new home, please contact the Paran Homes Warranty Department at warranty@paranhomes.com or call 470-554-3951.

Submit A Warranty Request

RWC Home Buyer Warranty

Paran Homes had to undergo an extensive screening process that analyzed their experience and financial stability to become an RWC member. To maintain their high-quality standards in the building industry, RWC conducts careful inspections not only of our work but also the subcontractors we choose.

As a savvy homebuyer, you should only consider buying a home from a builder who offers a warranty from RWC. You will have the satisfaction of knowing that The Paran Promise outlines warranty obligations that are clearly defined in writing and backed by a strong warranty insurer. Paran Homes will enroll your home in the warranty program at the date of closing.

RWC Warranty is available in TN and NC but each program is tailored to comply with the guidelines for each state. Contact Us for more info.

Heritage Pointe Front House Shot

Perks of the Paran Promise

Perhaps the most important benefit of our program is that from the date of closing you will have structural coverage on qualified defects after your purchase. Secondly, the warranty is instantly fully transferrable, increasing the resale value of your home. And all of this warranty coverage is paid for by Paran Homes.

The structural defect warranty from RWC offers the best in coverage and protection. It is your responsibility to read the warranty and understand it. Call us with questions about any part of the warranty you do not understand: structural defect coverage for load-bearing components; 1 full year Material & Workmanship warranty provided by Paran Homes.

Paran Quality

Emergency Contact Numbers

After business hours or on weekends or holidays, contact the trade or appropriate utility company directly using the emergency numbers below.

After Hours Emergencies


Chasteen Plumbing: (470) 553-9418

For the following communities: Oakleigh Pointe

Northwest Plumbing: (770) 941-5421

For the following communities: Traditions of Braselton, Creekwood, High Shoals, and Seaboard Junction.


IES: (678) 546-3314

For the following communities: Oakleigh Pointe, Seaboard Junction, and Traditions of Braselton.

 Copper Electric: (678) 482-0322

For the following communities: Creekwood, Seaboard Junction, and Traditions of Braselton.

West GA Electric: (770) 445-1080

For the following communities: Creekwood and High Shoals

Heating & Air Conditioning

Greater Atlanta HVAC: (470) 562-8122

After Hours Emergencies



Walter Hill Plumbing: 615-890-9013
*Voicemail message required for after-hours call.


 IES residential, Inc: 615-679-0680


Phase 3 Corporation:
Office: 615-750-2290
Service: 615-519-8443

For standard warranty requests please refer to your warranty introduction guide. If you are unable to locate your copy you may request another by sending an email to warranty@paranhomes.com


Please contact us here with any warranty inquiries and we’ll get back to you as quickly as possible.

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