Warranty Information

Submit A Warranty Request Emergency Contacts
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The Paran Warranty Promise

We understand that purchasing a new home is a big commitment, sometimes accompanied by anxiety over warranty issues and the commitment from the builder to getting items fixed. This has all been handled for you through our Paran Warranty Promise.
Paran Homes is a member of one of the strongest national warranty companies, 2-10 Home Buyers Warranty (2-10 HBW).

2-10 Warranty is not available in TN. However the TN builders 12 month warranty continues to include a commitment to quality and worry free homeownership. Contact Us for more info.

Warranty Request

If you have any questions or if you are experiencing any difficulties with your new home, please contact the Paran Homes Warranty Department at warranty@paranhomes.com or call 470-554-3951.

Submit A Warranty Request

2-10/Home Buyer Warranty

Paran Homes had to undergo an extensive screening process that analyzed their experience and financial stability to become a 2-10 HBW member. To maintain their high-quality standards in the building industry, 2-10 HBW conducts careful inspections not only of our work but also the subcontractors we choose.

As a savvy homebuyer, you should only consider buying a home from a builder who offers a warranty from 2-10 HBW. You will have the satisfaction of knowing that The Paran Promise outlines warranty obligations that are clearly defined in writing and backed by a strong warranty insurer. Paran Homes will enroll your home in the warranty program at the date of closing.

2-10 Warranty is not available in TN. However the TN builders 12 month warranty continues to include a commitment to quality and worry free homeownership. Contact Us for more info.

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Perks of the Paran Promise

Perhaps the most important benefit of our program is that from the date of closing you will have coverage for 10 years on qualified structural defects. Secondly, the warranty is instantly fully transferrable, increasing the resale value of your home. And all of this warranty coverage is paid for by Paran Homes.

The 10-year structural defect warranty from 2-10 HBW offers the best in coverage and protection. It is your responsibility to read the warranty and understand it. Call us with questions about any part of the warranty you do not understand: 10 full years of structural defect coverage for load-bearing components; 2 full years of systems surety coverage against defects in wiring, piping and ductwork in electrical, plumbing, heating, cooling, ventilating and mechanical systems; and 1 full year of surety coverage against defects in workmanship and materials.

Paran Quality

Emergency Contact Numbers

After business hours or on weekends or holidays, contact the trade or appropriate utility company directly using the emergency numbers below.

After Hours Emergencies

Plumbing

Randle Lowe Plumbing: (770) 423-1660
S&W Plumbing: (706) 252-8014

 

Electrical

IES: (678) 546-3314
Dr. Electric: (770) 237-0098

 

Heating & Air Conditioning

Arctic Circle HVAC: (770) 904-3102

 

After Hours Emergencies
(Tennessee)

Plumbing

BenchMark Plumbing: (615) 904-0077
Email: info@benchmarkplumbing.com

 

Electrical

Quality Electric: (615) 896-1316
Email: qes.admin@comcast.net

 

Heating & Air Conditioning

American Heating and Cooling(ask for service): (615) 383-3072
Email: service@americanheatingandcooling.com

 

For standard warranty requests please refer to your warranty introduction guide. If you are unable to locate your copy you may request another by sending an email to warranty@paranhomes.com

WARRANTY REQUEST

Please contact us here with any warranty inquiries and we’ll get back to you as quickly as possible.

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